Why buy from galaxyvacuum.com
For over 15 years on the internet our goal has been to provide exceptional customer service. We are here for you before during and after your purchase. We want you to get the best vacuum or appliance for your needs,therefore we offer toll free calling and online chat. We are a representative and an official dealer of many high end brands of items and our reputation allows us to bring these products to you. Our name and reputation stand behind everything we sell and service,therefore allowing you our customer to get the best possible deal and service we can offer.
Good news. All our Miele vacuums now have the Good Housekeeping seal of approval for excellence.
The limited warranty reflected by the Good Housekeeping Seal means that if a product bearing the Seal is defective within the first two years of purchase, Good Housekeeping will replace the product or refund the purchase price.
Safe and Secure Ordering
We have hired not only one but two of the most popular and highly regarded security companies to make sure your shopping experience is safe and secure. You can shop by us and know that your information is encrypted and your sensitive information is secure. Every day our web site is checked for vulnerabilities and if an issue does come up it is fixed immediately.
Buy safe trusted mercant:
Galaxyvacuum.com merchant's identity, reputation, experience, financial stability, and ability to honor their sales terms and conditions have been verified by buySAFE
Our policies are listed clearly in the help section.If you have any questions or concerns you can always call us or chat with us live to clear up any questions you may have. Nothing is hidden. We are a store front and a website. We do not ship from a drop ship location. All items are in our store at all times and we ship from our location not someone else doing it for us. If we do have a back order on an item we will let you know.
Genuine New Products
We sell only new genuine products. No items that we send out are repacked or used. All items are genuine. We do not sell imitation,knockoffs or grey items. All items come with all warranties and instructions. You can be sure when you order from galaxyvacuum.com that the item you order is the item you receive.
We are an authorized certified dealer of everything that we sell,and stand behind all our products.
We have many ways for you to contact us.
We have real people to answer your calls and emails.
If you have any concerns,issues or comments please contact us. We give each and every concern our immediate attention.
Phone Toll Free 800-591-8743
Live chat is also avaliable
We are an Official authorized Miele Diamond dealer,an authorized official Sebo dealer,an authorized Oreck and Electrolux dealer,an authorized Dyson dealer,an authorized Nacecare dealer, and a vacuum specialist.
All items that we sell are brand new in box,sealed and have never been used or opened. All items that come with serial numbers have them. We would never be able to be an authorized dealer of so many quality products if our reputation did not stand behind us.
We are an authorized service and repair center for Miele, Oreck,Dyson,Elecrolux, Nacecare, and Sebo vacuums. We have technicians who do the work in our store and are available to help you if you have a problem with a vacuum that you purchased from us.
Free Next Day Air Shipping on all Miele S5 series vacuums.
Free UPS or FEDEX Shipping on all vacuums and Free ground shipping on every order over $60.00. Not many internet sites give you free shipping on ALL vacuums,some have to be a certain amount or there are certain restrictions. Not by us, all vacuums no matter which ones have Free shipping, We also use UPS and FEDEX insured as they are the best and most reliable of carriers for us.We do not promise free overnight which others do without really being overnight. We are honest and reliable. You get your vacuum in a very timely manor. No tricks.
Free second day (2 Day) air on all Miele S6 Vacuums:
Our best customers are inquiring customers. We do not hide behind fancy words,we do not make proclamations that are not true. We do not sell inferior off brand products. All products that we sell are genuine.What we show on our site is what you will get. No substitutions,no bait and switch and no games. We are in business to stay in business and to serve our customers in the best way we can.
BBB approved store.
If you have any concerns please contact us as we want to know and we want to help.
If you have any problems with our site or it doesn't seem to be working properly please contact us immediately so we can work on fixing the problem.